prompt engineering gets a demo to work once. software engineering gets it to work the four hundredth time, at 2am, when the upstream api times out and the agent retries with backoff instead of inventing an answer and sending it to your customer. that is why senior engineers own this work end to end and nobody junior touches it. the state machine that tracks where an agent sits inside a multi-step task. the tool-use layer that hands claude a typed, permissioned surface instead of raw api keys. the eval suite that catches a regression before your customers do. the guardrails that kill an unauthorized action before it executes. anthropic ships the model call. everything around that call, memory design, retry logic, cost control, evals, decides whether your agent runs for years or gets pulled in week two. we have been shipping production systems since 2021, 60+ of them, for daikin, zalando, mediamarkt and the belgian federal government. that is the engineering standing behind your agent.
it ships into your codebase, not ours. github repo under your org from the first commit, supabase project under your billing, claude usage on your own anthropic console. you own every line on day one and you keep shipping it even if you never speak to us again. already running an internal tool on next.js and supabase? we add the agentic layer straight into that codebase. auto-triage on the support queue, auto-draft on a document type, auto-reconcile on the finance export. no rebuild, no platform tax, no bolt-on tool wrapped around your product.
most 'ai automation' sold in bangkok is a zapier or make.com flow with a claude node stitched in. no state, no memory, no evals, no ownership, and no answer at all when the flow hits an edge case at 3am. it is a workflow toy wearing an agency invoice. an agent that reads customer data, drafts customer-facing replies or triggers a refund is a production surface, and it gets the same architecture rigor as a payment flow or an auth system. we run eu engineering standards out of brussels since 2021 and a bangkok studio on sukhumvit since 2024, so you get frankfurt-grade engineering with a desk you can walk into, pdpa and eu ai act ready on day one.
the engagement opens with a paid technical discovery, never a free strategy call. it produces a written architecture spec, state model, tool inventory, memory strategy and failure modes, plus the eval plan with the exact test cases and pass thresholds your build is measured against. all of it lands before one line of the agent loop is written. usd 4,750, fixed, credited to the build. the document is yours whether or not you build with us. every price sits published on this page, which is more than any agency in this city will put in writing before a call.
