Automate · LINE OA setup and automation in Bangkok

LINE OA that answers, logs and follows up.

Your customers already message you on LINE. We set up your LINE Official Account so every chat gets a fast answer, lands in your CRM and reaches the right person, with AI drafting replies and your team in control.

Book a 30-minute LINE review See the inbox workflow
Pro Pick Property's website, where enquiries land in a CRM the agency owns
UnReal's shop, built by DLVX with order updates for customers
Pro Pick Property's listing search, built by DLVX
One workflow pilot
USD 350
Live in your tools from
USD 5,500
Who sends
A person, until you decide
Your data
In your own accounts

Start with the chats that cost you most.

A 30-minute review of your LINE OA and how your team answers today. Then one of three first steps.

30 minutes · a written plan after

LINE review

Your current account, rich menu, auto-replies and where chats go after they arrive.

  1. Set up properly

    When: The account exists but the menu, greetings and replies were never planned.

    You get: A rich menu, greetings and auto-replies in Thai and English, mapped to what customers ask.

  2. Automate one flow

    When: Your team answers the same questions or copies chats into a sheet by hand.

    You get: One AI workflow on your own chats, tested before it goes live.

    AI integration

  3. Connect your systems

    When: Answers depend on stock, bookings or orders held somewhere else.

    You get: LINE linked to your shop, booking system or ERP.

    ERP integration

What we set up.

Everything a LINE OA needs to work as a sales and service channel, not a broadcast list.

  • Rich menu and greetings

    A menu built around the five things customers actually ask for.

  • AI-drafted replies

    Answers drafted from your own information, checked before a person sends.

  • Human handoff

    Clear rules for when a chat goes to a person, with after-hours cover.

  • Enquiries in your CRM

    Each chat logged with where it came from, in a CRM or sheet you own.

  • Thai and English

    Replies in the customer's language, with your tone in both.

  • PDPA consent

    What you collect, why and for how long, documented for your privacy owner.

From review to live in about four weeks.

Small steps, each one tested on your real chats before customers see it.

  1. 1

    Review

    Week 1

    Account audit, the questions customers ask, and the flow to automate first.

    You get A written plan with the first workflow and its price.

  2. 2

    Pilot

    Weeks 1 to 2

    The workflow built on your own chats, with a person approving every reply.

    You get Results on real messages before anything goes live.

  3. 3

    Go live

    Week 3

    Rich menu, replies and CRM logging switched on, team trained.

    You get LINE answering and logging, with your team in control.

  4. 4

    Tune

    Week 4

    Review what was escalated, fix the gaps, widen what works.

    You get A monthly check, if you want one.

Connecting LINE to an ERP, booking system or shop adds time, which we confirm after the review.

Where the enquiries end up.

See all work

Why teams trust us with their LINE.

  • A person stays in control

    AI drafts. Your team sends, until you choose to widen it, one reply type at a time.

  • Checked answers

    Prices, dates and promises must come from your information, or the draft is flagged.

  • Your account, your data

    The LINE OA, CRM and AI accounts stay in your name.

  • Connected, not copied

    Answers from your real stock, bookings or orders. See ERP integration.

  • Thai first

    Thai replies written for Thai customers, not translated word by word.

  • A Bangkok team

    Spaces Summer Hill on Sukhumvit, in your time zone.

Who sets up your LINE.

A product owner who maps your chats, Thai campaign support for the tone, and the engineers who connect LINE to your systems.

Meet the whole team

Two ways to start.

LINE work is priced as a workflow. Every price is published.

  1. 1

    One workflow pilot

    USD 350

    One LINE flow tested on your own chats, fixed until it works or your money back.

  2. 2

    Live in your tools

    USD 5,500

    The workflow running on your LINE OA, logged to your CRM, with monitoring.

    AI integration

Monthly care is available per live workflow. The written plan confirms scope and price before work starts. Full list on pricing.

Read before you automate LINE.

Questions Bangkok buyers ask first.

Updated 25 October 2026.

How much does LINE OA automation cost?

A one-workflow pilot is USD 350 (about THB 12,000), tested on your own chats. Running it live in your tools starts at USD 5,500. The LINE OA plan and message fees are paid to LINE directly.

Will AI reply to customers on its own?

Not at first. It drafts, and a person sends. You can let it send specific reply types later, once you trust them, one type at a time.

Can LINE answers use our real stock or bookings?

Yes, if those systems can be reached. We connect LINE to your shop, booking system or ERP so answers come from live data. See ERP integration.

Do you set up the rich menu and greetings too?

Yes. We plan the menu around what customers actually ask, write greetings and auto-replies in Thai and English, and set the handoff rules.

Where does our chat data go?

In your own accounts wherever possible. Before we start you get in writing which provider processes which data, and your privacy owner reviews the PDPA notices.

We already have someone running our LINE. Do we replace them?

No. The point is to take the repetitive part off their plate, so they handle the conversations that need a person.

คำถามที่พบบ่อย

รับทำระบบ LINE OA อัตโนมัติ ราคาเท่าไหร่

เริ่มจาก pilot หนึ่ง workflow ราคา USD 350 ทดสอบกับแชทจริงของคุณ ถ้าใช้งานจริงในระบบของคุณเริ่มต้นที่ USD 5,500 ค่าแพ็กเกจ LINE OA จ่ายให้ LINE โดยตรง

AI ตอบลูกค้าเองเลยไหม

ช่วงแรกไม่ AI ร่างคำตอบ แล้วให้ทีมของคุณกดส่ง เมื่อมั่นใจแล้วค่อยเปิดให้ส่งเองทีละประเภทคำตอบ

เชื่อม LINE กับสต๊อกหรือระบบจองได้ไหม

ได้ เราเชื่อม LINE กับร้านออนไลน์ ระบบจอง หรือ ERP ให้คำตอบมาจากข้อมูลจริง

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Show us your LINE OA.

Send the account name and the questions customers ask most. In 30 minutes we show you what to automate first and what it costs.

Book a 30-minute LINE review Or send us a message