01how fast do you ship?
productized sprints ship in 2 weeks. booking systems and dashboards for expat businesses ship in 6. fintech and saas production builds ship in 12 weeks per sprint. every sprint locks scope on day one, so the date you are given is the date you get. multi-sprint programmes run 4 to 6 months, enterprise 9 to 12.
02are you physically in bangkok?
yes. we run a studio in the sukhumvit corridor with a senior thai partner, mameaw, and have since 2024. utc+7, no handoff lag, english first, site visits included in the engagement. brussels has been the european engineering hub since 2021. you get eu standards with a desk in your city, and almost nobody in bangkok offers both.
03what about pdpa compliance?
pdpa is in the architecture, not in a policy pdf. purpose of processing stated explicitly, retention set per data category, consent flows documented, a data subject rights endpoint when volume calls for it, supabase rls enforcing access at row level. eu customers on a thai-hosted app get gdpr and eu ai act disclosures wired in alongside. we ship eu-regulated products for a living.
04is it english or thai?
the engagement runs in english. product copy ships in en and th wherever the audience demands it, line oa workflows and thai customer flows included. your thai-fluent reviewers validate copy during phase 2. for expat-led firms, english only is completely fine.
05can the build qualify for boi software promotion?
yes, for the right build. boi activity 8 covers software, digital platforms and digital content development, and our phase 0 deliverable tells you exactly where your product stands against it. the filing, thresholds and minimum investment go through your thai boi consultant or in-house counsel. we hand them a spec they can actually submit.
06how does payment work?
usd primary on the invoice with the thb equivalent shown at 32.93. stripe usd, wise usd, or thai bank transfer in thb. terms: 50/50 under usd 25k, 30/40/30 at usd 25k and above. every number is on this page before you ever get on a call.
07what if i hire a freelancer on upwork instead?
go ahead, try it first. when the spec drifts and two months are gone, we are still here. we live exactly where freelancers underdeliver and 30-person agencies overcharge: senior craft, fixed sprint price, real product shipped, code you own. 60+ platforms since 2021, daikin and zalando and mediamarkt and jobfin behind us, and a studio on sukhumvit.
08how much does a custom app cost in bangkok?
A custom app build starts at USD 18,500 per phase, roughly THB 609,205 at 32.93, fixed price per sprint and never hourly. Sprints run 2 weeks for a productized integration, 6 weeks for a mid-size build like a booking system across four venues, and 12 weeks for fintech-grade production work. Scope and price lock before code starts, so no estimate gets revised at week 9. Every price is published on the page.
09how long does it take to build a custom app?
A custom app takes 6 to 14 weeks, delivered in phases, or a single sprint of 2, 6 or 12 weeks depending on scope. HorseTonic, a DTC supplement brand, went from WooCommerce to a live Next.js and Supabase storefront in 6 weeks. Every sprint locks scope and timeline in phase 0, before a line of code is written, and DLVX has shipped 60+ platforms on that stack since 2021.
10is your team actually in bangkok, or is the work offshored?
The work runs out of the DLVX studio in the Sukhumvit corridor in Bangkok, with a senior Thai partner, not a subcontracted body shop. UTC+7 means no handoff lag with your engineers, and site visits are part of the engagement. This is the same practice that built Jobfin, the careers platform the Belgian federal finance ministry hires through, and shipped work for Daikin, Zalando and MediaMarkt.
11what do i actually get when the build is done?
Production code in your own GitHub repo from the first commit, a Supabase project and Vercel team under your billing, a 12 to 25 page technical spec, and a 20 page handover manual with a deployment runbook. Then 90 days of post-launch care: a bug fix SLA, two tuning passes and one new integration on request. You can fire DLVX on a Tuesday and still be running on Wednesday.
12custom app or no-code, which one should i build on?
Go custom the moment the no-code patchwork buckles under real volume: Shopify apps stitched to LINE OA, Shopee and Lazada, with a Google Sheet holding it together. DLVX builds on Next.js and Supabase, the stack behind 60+ shipped platforms including work for Daikin, Zalando and MediaMarkt, so there is no no-code wall to tear down in two years and the code sits in your repo the whole time.
13should i hire a freelancer or an agency to build my app?
Hire whoever will still be there at week 9. A THB 80,000 freelancer is cheap and disappears mid-build. A 30-person Bangkok agency is slow, deck-led and expensive. DLVX is the middle nobody else occupies: one senior team with no juniors and no handoffs, fixed sprint price published on the page, code you own from day one, and production cases like HorseTonic, Enky and Jobfin.
14does a bangkok custom build qualify for boi promotion?
Often, yes. BOI Activity 8 covers software, digital platforms and digital content development, and the DLVX phase 0 deliverable tells you exactly where your build stands against it. The incentives, thresholds, minimum investment and submission run through your Thai BOI consultant or in-house counsel, who get a spec written well enough to file.
15is pdpa compliance built in, or is it extra work later?
PDPA is built into the architecture, never bolted on after launch. Explicit purpose of processing in the privacy notice, retention settings per data category, documented consent flows, a data subject rights endpoint when volume warrants it, and Supabase RLS policies enforcing access at row level. For EU customers on a Thai-hosted app, GDPR and EU AI Act disclosures are wired in alongside, because DLVX ships EU-regulated products every year.