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Keep the business moving.

Your website and software still need care after launch. We look after the agreed systems, investigate problems and keep improvements moving.

discuss support for your system
Pro Pick Property's public property website

The website is only part of the system.

Pro Pick Property's website and CRM share the property data behind listings and enquiries. In August 2026, the system held 557 properties and 5,239 photos. The case explains the separate website, data and operations work.

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Pro Pick Property, public website. Private lead records are not shown.

Sound familiar?

Something breaks. Nobody knows who owns it.

Clear responsibility for the application, hosting, integrations and the people who respond.

A missed enquiry or failed sync goes unnoticed.

Checks and alerts for the flows your business depends on, with a plan for investigating failures.

Small changes keep becoming big distractions.

A managed route from request to review, testing and release, with priorities visible to your team.

Know what happens when something fails.

  1. 1

    A check finds a problem

  2. 2

    The right person investigates

  3. 3

    The fix is tested and released

We agree checks, support hours and response commitments around your system. Backups and recovery need a plan too.

What you get.

Know who looks after what
Hosting, domains, databases, third-party tools and the person responsible for each. We identify access and dependencies before taking a system on.
Catch problems and know who responds
Agree which failures matter, who receives alerts, backup requirements and how recovery is tested. Support hours and response commitments belong in the scope.
Keep improvements moving
Changes move through review, testing and release. The agreed work, known issues and next priorities remain visible to your team.

Before we start.

Do you take over software you did not build?

We can, after a technical review. We need repository and account access, a view of the dependencies, and agreement on existing risks before committing to support.

Is round-the-clock support included?

Support coverage is agreed per engagement. We do not imply a 24-hour response commitment or uptime guarantee from a hosting arrangement alone.

What happens if we move to another partner?

Ownership and handover are agreed at the start. The aim is documented accounts, code and operating instructions that your team can take forward.

Start with the system you depend on.

Start with the system that matters most, its current owner and the problems your team keeps having to fix.

Send us the context and a link to what exists. We’ll agree a useful first scope, what you receive, the responsibilities and the price before work begins.

discuss support for your system

Working across teams or markets? See how we work with enterprise teams